1. Overview
BaoBrain is an analytics & optimization suite for online stores. It captures customer interactions, turns them into actionable insights, and helps you fix friction to grow conversions—without guesswork.
2. Install BaoBrain
- Open your platform’s app marketplace. (Shopify or BigCommerce)
- Search “BaoBrain”. Open the app listing.
- Click “Install”. Approve permissions to connect your store.
- Finish the wizard. We securely inject a lightweight tracking script—no manual code required.
3. (Optional) Connect Google Analytics 4
Connecting GA4 enhances your insights. If you don’t have a GA4 property yet, follow these steps:
- Go to analytics.google.com and log in.
- Open the Admin panel (bottom-left gear).
- Under Property, click + Create Property.
- Enter a name, set time zone & currency, then continue.
- Choose Web, enter your site URL, and Create Stream.
- Copy your Measurement ID (starts with
G-), then paste it in BaoBrain’s Integrations.
Notes: New properties may take a few minutes to appear. You may need to reconnect your Google account in BaoBrain so it shows up.
4. Post-Install Setup
- Automatic Tracking: Our script tracks clicks, scrolls, sessions, etc. No manual code.
- Data Starts Flowing: Initial events appear in your dashboard within minutes.
- Verify (optional): Open your store in an incognito window and browse a few pages. Check “Recent Sessions” in BaoBrain.
5. Using the App
- Dashboard: Key metrics, funnels, and alerts.
- Heatmaps: See where visitors click & scroll on each page.
- Session Replays: Watch real user journeys to spot friction.
- AI Insights: Prioritized recommendations to fix drop-offs.
6. Troubleshooting / FAQ
“I don’t see any data yet.”
- Ensure your store is live and the app is installed.
- Give it a few minutes after first install.
- Refresh the BaoBrain dashboard.
“Tracking script isn’t loading.”
- Confirm your store isn’t in maintenance mode.
- Check the browser console for script errors.
- Re-installing the app can resolve injection issues.
7. Support
Email: support@baobrain.comHours: Mon–Fri, 9:00am–5:00pm (MST)