BaoBrain Privacy Policy

This Privacy Policy explains how BaoBrain (“we”, “us”, “our”) collects, uses, and discloses information when you: (i) visit or interact with our Site, (ii) use our Services, or (iii) communicate with us.

By using or accessing the Services, you agree to this Policy. If you do not agree, please do not use or access the Services.

Changes to this Privacy Policy

• We may update this Policy from time to time.
• We will post the revised Policy and update the “Last updated” date.
• We will take any additional steps required by applicable law.

How We Collect and Use Information

We collect information from you, automatically via cookies and similar tech, and from third parties, to operate, improve, and secure the Services; to communicate with you; to comply with law; and to enforce our Terms.

Legal Bases (GDPR): consent, contract performance, legal obligations, and legitimate interests.

Processing Location: primarily United States (with transfers to other jurisdictions as necessary).

What Information We Collect

Information You Provide

• Contact details (name, email, phone, address)
• Order/payment confirmations, billing/shipping details
• Account info (username, password)
• Customer support messages

Some features require certain information; without it, features may be limited.

Information Collected Automatically

We collect Usage Data (device/browser, IP, pages visited, time on page) via cookies, pixels, and similar technologies.

Information from Third Parties

• E-commerce platforms and service providers
• Payment processors
• Analytics/measurement partners

How We Use Your Information

• Provide Services: fulfill requests and maintain your account.
• Marketing: send updates/offers (where permitted).
• Security: detect, prevent, and investigate fraud/abuse.
• Support: respond to inquiries and improve the Services.

Cookies

We use cookies and similar technologies to measure usage and improve the experience. You can control cookies via browser settings (disabling may affect functionality). If you use BaoBrain through a platform (e.g., Shopify), its cookie policies may also apply.

Data from Google Accounts

When you sign in with Google OAuth, we may receive:

• Basic profile (name, email, avatar)
• Any additional scopes you grant (e.g., analytics.readonly)

We use this solely for authentication, personalization, and analytics retrieval. We do not sell this data or use it beyond providing the requested Services.

Storage & Retention of Google Data

• Profile info: kept until you delete your BaoBrain account.
• Google API data: retained up to 180 days after last sign-in, then deleted per our secure deletion cycles.

Use of Google Workspace Data for AI/ML

BaoBrain does not use data obtained from Google Workspace APIs to develop, improve, or train generalized AI/ML models. Any accessed data is used only to provide core functionality and is not shared externally or repurposed.

Your Rights & Data Deletion

You may request deletion of your Google account data at any time: privacy@baobrain.com.

How We Disclose Information

We may disclose information to:

• Service providers acting on our behalf
• Law enforcement/regulators where required by law

Third-Party Websites & Links

Our Services may link to third-party sites not controlled by BaoBrain. Their practices are governed by their policies; review them before sharing information.

Children’s Privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children; if we learn we have, we will delete it.

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